About Ridgeline

The same crew, in your neighborhood, since 2004.

Ridgeline is a local, family-run shop in Troy — not a franchise. We built the business on measured diagnoses, flat-rate pricing, and technicians who’d rather keep a customer for twenty years than close one big sale.

Two Ridgeline technicians in the shop

2004

Serving the Valley since

9

NATE-certified techs

6,400+

Systems installed & serviced

1.8%

Repair callback rate

The crew

The people who show up.

Dave Renner, Owner / Master Technician

Dave Renner

Owner / Master Technician

NATE-certified · 28 years in the trade

Marcus Hill, Lead Install Technician

Marcus Hill

Lead Install Technician

NATE-certified · EPA Universal

Tony Alvarez, Service Technician

Tony Alvarez

Service Technician

NATE-certified · 11 years

Sara Whitman, Dispatch & Care Manager

Sara Whitman

Dispatch & Care Manager

Runs the 24/7 line & memberships

Credentials

License#48-1129 (Ohio)
CertificationsNATE · EPA Universal
InsuranceBonded & fully insured
Warranty10-year parts & labor on installs
Dealer statusFactory-authorized (Carrier · Trane)

What we won’t do

  • Sell you a new system when a repair is the honest fix
  • Pay our technicians commissions to upsell you
  • Quote hourly and surprise you on the invoice
  • Charge overtime or emergency fees to members
  • Subcontract your install to a crew we don’t know
Live dispatch now · Troy, OH

No heat? No cooling? Call.

A real technician answers 24/7 and gives you a live arrival window. Same-day service across the Miami Valley.